Booking Process

 

YOUR ANDALUCIA TOUR HOLIDAYS BOOKING PROCESS

Once you have communicated with us and decided on your Tour and dates, our booking process is very straightforward:

  1. Reservations should be paid for via the secure PAYPAL SYSTEM, that way we do not need, nor do we collect, your personal financial information.
  2. To make your Deposit Payment, please go to the PayPal Cart at the bottom of this page. First of all use the Quantity drop down menu to choose how many people the booking is for. Next choose whether you wish to pay by your PayPal Account or by bank debit or credit card.
  3. Should you wish to pay by your PayPal Account, click on the yellow ‘Pay with PayPal’ button. Should you wish to pay by bank debit or credit card, click on the black ‘CHECKOUT’ BUTTON.
  4. Should you click on the black ‘CHECKOUT’ BUTTON’, you will be taken to a Deposit Payment Summary page. Next you should click on the black ‘Debit or Credit Card’ button and this will take you to the PAYMENT PAGE, WHERE YOU NEED TO INPUT YOUR CARD AND PERSONAL DETAILS AND THEN CLICK ON THE BLUE ‘PAY’ BUTTON AT THE BOTTOM OF THE PAGE TO COMPLETE THE PROCESS.
  5. Once we have agreed the details of your tour, we will send you a summary email. Your booking will be confirmed on receipt of your deposit payment. The balance of the cost of your tour must be paid at least 21 days before your arrival date.
  6. Our cancellation policy is as follows:
    1. Cancellations by the client within 100 days of the planned date of arrival will result in the loss of the deposit paid.
    2. Cancellations by the client prior to 100 days before the planned date of arrival will result in a refund of the deposit paid less all costs incurred by YOUR ANDALUCIA TOUR HOLIDAYS.
    3. Cancellations by YOUR ANDALUCIA TOUR HOLIDAYS will result in a full refund of all monies received from the client. This will be the full extent of the liability of Your Andalucia Tour Holidays. In no way will the Company be liable for money paid to 3rd parties such as airlines or insurance companies, etc.
    4. All cancellations must be confirmed in writing, both by the client and by Your Andalucia Tour Holidays.
  7. Clients should arrange an appropriate personal travel insurance, covering amongst other things the loss of deposits or Tour payments due to said clients cancelling their reservation with Your Andalucia Tour Holidays for whatever reason. The Company will not be liable for any losses or damages incurred by the clients during their vacation with YOUR ANDALUCIA TOUR HOLIDAYS, whether to person or to property.
  8. The clients should read and understand all the items in the FAQ’s section of our web page.
  9. By making a reservation, the client thereby agrees their acceptance of the Terms and Conditions of YOUR ANDALUCIA TOUR HOLIDAYS.
  10. Our deposits are 280 euros per person.
  11. The balance payment for the Tour falls due 21 days before the commencement date of the Tour. We will contact you by email a few days before the due date and provide you with payment instructions for making the balance payment.

Once we receive your deposit payment, we will contact you by email to confirm receipt of the funds, and the reservation of your Tour.